UX Disciplines: Glossary
Definitions of fields related to user experience, including UX design, UI design, visual design, interaction design, service design, UX research, and DesignOps
Nielsen Norman Group
The usability research the rest of the field cites. We follow it in UX & Design. Our archive holds 24 of its stories, collected since 29 August 2026; on recent form it publishes several times a week.
6d ago
Last post
Several times a week
How often it publishes
24
Stories in our archive
4%
Rated medium or high impact
| Website | www.nngroup.com |
|---|---|
| Section here | UX & Design |
| Publishes | Several times a week · its 12 most recent posts span 35 days |
| Original feed | RSS / Atom → |
| Follow just this source | Our filtered feed · in the stream · search its headlines |
What it writes about
Technical areas detected across its archived headlines.
Latest from Nielsen Norman Group
Every headline links to the original article.
AI in UX: Work Is Faster, But Practitioners Have Mixed Feelings
AI saves UX practitioners time on nearly every task, yet most feel lukewarm about it: mandates, unreliable output, and inflated expectations eat the gains.
Synthetic Users vs. Human Respondents: Same Conclusion, Less Variation
Data from AI-generated respondents pointed to the same conclusion as a survey of 604 humans but contained far fewer distinct answers.
UX Maps: Glossary
Use this glossary to quickly clarify key terms and concepts related to UX maps.
The New Siri’s Biggest Strength Is Not Intelligence
A useful AI assistant needs relevant personal context, the capability to use it, and an experience that helps users understand its limits.
Context Libraries: How AI Power Users Manage Context Engineering
Claude power users rarely edit their context files and often can’t find them. Your AI agent is only as powerful as its context library.
Empathy Mapping: The First Step in Design Thinking
Empathy maps help UX teams visualize user attitudes and behaviors, building a shared understanding of end users while highlighting gaps in existing user data.
The New Big Ball of Mud: Why Agentic AI Systems Turn Fragile
AI makes building nearly free, so users grow agentic systems piecemeal into fragile messes they no longer understand.
How AI Works and How Users Think About It: Study Guide
Unsure where to start? Use this collection of links to our articles and videos to learn about how artificial intelligence works, and how users think about it.
When Should You Disclose AI Use? The PACED Framework
How people react to being told that AI helped create a piece of content varies with audience, context, the nature and degree of AI use.
Designing AI Products and Features: Study Guide
Unsure where to start? Use this collection of links to our articles and videos to learn about recommendations for designing AI products and features.
The 3 Roles of Context for AI Agents
AI-agent power users curate 3 kinds of context: global (across tasks), local (task-specific), and ambient (raw streams like email).
Other sources in UX & Design
About these figures
Counts come from our own archive, which records each story the first time its feed shows it to us. It only knows what it has seen: the total reflects how long we have been collecting, not everything Nielsen Norman Group has ever published. Impact ratings are an automatic estimate from headline text — see how the scoring works.
Nielsen Norman Group is an independent publisher. We are not affiliated with it; we link to its work and never republish it.